Role-Playing Cards - Hotel 1 - English

Role-Playing Cards - Hotel 1 – English help students practice language in vacation situations. They learn how to inquire about destinations and hotels at a travel agency. They also practice how to respond to problems and complaints during a hotel stay, making the lessons practical and interactive.

One of the scenarios starts at the travel agency. The student plays a customer looking for information about vacation destinations, hotels, or apartments. They learn to ask questions about prices, pools, restaurants, sports facilities, and activities in the area. The staff gives advice on the best options. These conversations help students ask practical questions and learn useful phrases like “How much does a room with a sea view cost?” or “Does the hotel have a kids' club?”

There are also comedic and challenging scenarios. For example, a customer booked a luxury room with a sea view, but upon arrival, all they see is a blank wall. Upset, the customer reports this to the hotel reception. Students learn to express complaints and ask for solutions.

Other funny situations could include:

• The customer complains that the hot water isn’t working or that the room isn’t clean. They practice complaints like: “The water is cold; can you send someone?” or “The beds aren’t made.”
• A customer reports a broken light or noise disturbance from loud neighbors.
• In a humorous twist, the customer complains about the room, only to realize they are in the wrong room!

Through these scenarios, students practice useful expressions and learn to handle everyday misunderstandings and complaints while traveling. The role-playing makes learning playful, dynamic, and fun.

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