Role-Playing Cards - Hotel 2 – English

Role-Playing Cards - Hotel 2 – English and Activities help students practice the language in situations related to hotel entertainment and facilities. They learn to ask questions about activities, opening hours, and reservations. This makes the lessons practical and realistic.

In one scenario, the student, as a customer, inquires at the reception about entertainment for guests. They ask about show or event times, whether tennis courts are available for rent, what time the pool and sauna open, and if swimwear is required. Students learn how to ask these types of questions and what words are useful, such as “What time does the sauna open?” or “Is there evening entertainment?”

In addition to practical questions, there are challenging and funny situations. For example, a customer signs up for an activity, but the organizer doesn’t show up. The customer reports this to the reception and asks for a solution. This way, students practice how to file a complaint and ask for alternatives.

Other examples of comical situations include:

• • The customer requested vegetarian food, but the buffet turns out to have only meat. They learn how to ask if there are other options.
• • A customer complains that their room hasn’t been cleaned by 3:00 PM. They practice sentences like: “My room isn’t clean yet. Can you send someone?”
• • In a funny twist, the customer misjudges the time of the activity and arrives late, requiring them to explain to the receptionist.

With these scenarios, students practice handy expressions and learn to deal with complaints and misunderstandings in a playful way. The role-playing makes learning dynamic and fun by allowing space for humor.

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